.report-ms[data-v-efa41164]{position:relative;width:100%}.report-ms__control[data-v-efa41164]{display:flex;align-items:center;gap:.35rem;width:100%;min-height:38px;padding:4px 28px 4px 10px;border:none;border-radius:.5rem;background:#e0f2fe;text-align:left;cursor:pointer;position:relative}.report-ms__control--open[data-v-efa41164]{box-shadow:0 0 0 2px rgba(0,102,204,.35)}.report-ms__control--disabled[data-v-efa41164]{opacity:.6;cursor:not-allowed}.report-ms__placeholder[data-v-efa41164]{color:#7c8194;font-size:15px;padding-left:2px}.report-ms__tags[data-v-efa41164]{display:flex;flex-wrap:wrap;gap:4px;flex:1}.report-ms__tag[data-v-efa41164]{display:inline-flex;align-items:center;gap:4px;max-width:100%;padding:2px 8px;border-radius:.4rem;background:#fff;color:#31333f;font-size:13px;line-height:1.4;border:1px solid #c7e4f7}.report-ms__tag-x[data-v-efa41164]{color:#6b7280;font-size:14px;line-height:1}.report-ms__chevron[data-v-efa41164]{position:absolute;right:10px;top:50%;transform:translateY(-50%);color:#545c66;font-size:12px;pointer-events:none}.report-ms__menu[data-v-efa41164]{position:absolute;z-index:40;top:calc(100% + 4px);left:0;right:0;max-height:260px;overflow:auto;background:#fff;border:1px solid #c7e4f7;border-radius:.5rem;box-shadow:0 8px 24px rgba(0,0,0,.12);padding:6px}.report-ms__search[data-v-efa41164]{width:100%;height:34px;margin-bottom:6px;padding:0 .6rem;border:none;border-radius:.4rem;background:#e0f2fe;font-size:13px}.report-ms__option[data-v-efa41164]{display:flex;align-items:center;gap:.5rem;width:100%;border:none;background:transparent;text-align:left;padding:.4rem .5rem;border-radius:.35rem;font-size:15px;color:#31333f;cursor:pointer}.report-ms__option--selected[data-v-efa41164],.report-ms__option[data-v-efa41164]:hover{background:#e0f2fe}.report-ms__option--action[data-v-efa41164]{color:#4b5563;font-size:13px;border-bottom:1px solid #eee;border-radius:0;margin-bottom:4px}.report-ms__check[data-v-efa41164]{width:1rem;color:#06c;font-weight:700}.report-ms__empty[data-v-efa41164]{padding:.5rem;color:#9aa3ad;font-size:13px}.report-datepicker{width:100%}.report-datepicker .dp__main{font-family:Roobert-Regular,Segoe UI,Arial,sans-serif}.report-datepicker .dp__input_wrap{width:100%}.report-datepicker .dp__input,.report-datepicker .report-dp-input{height:38px;border:none!important;border-radius:.5rem!important;background:#e0f2fe!important;color:#31333f!important;font-size:15px!important;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important;padding:0 .75rem!important;box-shadow:none!important}.report-datepicker .dp__input:focus,.report-datepicker .dp__input_focus{border:none!important;box-shadow:0 0 0 2px rgba(0,102,204,.35)!important}.report-datepicker .dp__input_icon{display:none!important}.dp__menu.report-dp-menu,.report-dp-menu.dp__menu{--dp-background-color:#fff;--dp-text-color:#31333f;--dp-hover-color:#e0f2fe;--dp-hover-text-color:#31333f;--dp-hover-icon-color:#31333f;--dp-primary-color:#06c;--dp-primary-text-color:#fff;--dp-secondary-color:#a3a8b8;--dp-border-color:#e6eaf1;--dp-menu-border-color:#d6d9e0;--dp-border-color-hover:#c4c9d4;--dp-disabled-color:#f0f2f6;--dp-disabled-color-text:#a3a8b8;--dp-icon-color:#545c66;--dp-cell-size:36px;--dp-cell-padding:2px;--dp-cell-border-radius:50%;--dp-border-radius:0.5rem;--dp-month-year-row-height:36px;--dp-font-family:Roobert-Regular,"Segoe UI",Arial,sans-serif;--dp-font-size:15px;border-radius:.65rem;border:1px solid #d6d9e0;box-shadow:0 10px 28px rgba(0,0,0,.14);padding:10px 12px 12px;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif}.report-dp-menu .dp__calendar_header_item{font-size:12px;font-weight:600;color:#7c8194;text-transform:none}.report-dp-menu .dp__month_year_select{font-weight:600;font-size:14px}.report-dp-menu .dp__cell_inner,.report-dp-menu .report-dp-cell{border-radius:50%!important;font-size:13px}.report-dp-menu .dp__active_date{background:#06c!important;color:#fff!important;border-radius:50%!important}.report-dp-menu .dp__today{border:1px solid #06c!important;background:transparent!important;color:#31333f!important}.report-dp-menu .dp__today.dp__active_date{background:#06c!important;color:#fff!important}.report-dp-menu .dp__cell_inner:hover,.report-dp-menu .dp__date_hover:hover{background:#e0f2fe!important;color:#31333f!important;border-radius:50%!important}.report-dp-menu .dp__cell_offset{color:#c0c4cc}.report-filter-field[data-v-019ebada]{flex:1 1 0;min-width:0;max-width:none}.report-filter-field.report-filter-field--narrow[data-v-019ebada],.report-filter-field.sla-filter-col--radio[data-v-019ebada]{flex:0 1 auto;min-width:7.5rem}.report-filter-field__label[data-v-019ebada]{font-family:Roobert-Semi-Bold,Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-weight:800!important;font-size:16px!important;margin-bottom:.1rem!important;color:#181d1f;white-space:nowrap}@media (max-width:1200px){.report-filter-field[data-v-019ebada]{flex:1 1 140px;max-width:220px}.report-filter-field.report-filter-field--narrow[data-v-019ebada],.report-filter-field.sla-filter-col--radio[data-v-019ebada]{max-width:none}}.report-metric-card[data-v-0e35e0a3]{background-color:#0b2823;padding:18px 15px;border-radius:8px;width:100%;height:100%;text-align:center;display:flex;flex-direction:column;justify-content:center;align-items:center;gap:2px;min-height:118px;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important}.report-metric-card__value[data-v-0e35e0a3]{font-family:Roobert-Semi-Bold,Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-size:clamp(20px,3vw,32px);font-weight:600;color:#fff;line-height:1.1}.report-metric-card__label[data-v-0e35e0a3],.report-metric-card__sub[data-v-0e35e0a3]{font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-size:clamp(10px,3vw,16px);font-weight:400;color:#fff;opacity:.85}.report-metric-card__sub[data-v-0e35e0a3] b,.report-metric-card__sub[data-v-0e35e0a3] strong{font-family:Roobert-Semi-Bold,Roobert,Segoe UI,Arial,sans-serif!important;font-weight:600!important}.report-metric-strip__titles[data-v-dc512ade]{margin-bottom:1rem}.report-metric-strip__group-title[data-v-dc512ade]{font-family:Roobert-Semi-Bold,Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-weight:600!important;font-size:24px!important;text-align:center;margin-top:0;margin-bottom:0!important;padding-bottom:0;position:relative;top:12px;color:#31333f}.report-metric-strip__cards[data-v-dc512ade]{align-items:stretch}.report-metric-strip__cards>[class*=col][data-v-dc512ade]{display:flex}.report-period-heatmap-wrap{padding-top:3.4rem;padding-bottom:1.5rem;margin-bottom:.5rem}.report-period-heatmap__title{font-family:Roobert,Roobert-Light,Segoe UI,Arial,sans-serif!important;font-weight:400!important;font-size:28px!important;line-height:1.25;letter-spacing:0;padding:0;margin:0 0 1rem;color:#262730;font-synthesis:none}.report-period-heatmap{--ag-header-background-color:#f5f5f5;--ag-font-family:"Source Sans 3","Source Sans Pro","Segoe UI",Arial,sans-serif;--ag-header-font-family:"Source Sans 3","Source Sans Pro","Segoe UI",Arial,sans-serif;--ag-header-font-weight:600;--ag-header-font-size:16px;--ag-font-size:14px;--ag-row-height:28px;--ag-border-color:#ececec;--ag-row-border-color:#ececec;border:1px solid #ececec;border-radius:15px;overflow:hidden;margin:0}.report-period-heatmap,.report-period-heatmap .ag-cell,.report-period-heatmap .ag-row,.report-period-heatmap.ag-theme-alpine{font-family:Source Sans\ 3,Source Sans Pro,Segoe UI,Arial,sans-serif!important;font-size:14px!important}.report-period-heatmap .ag-root-wrapper{border:none;border-radius:15px;overflow:hidden}.report-period-heatmap .ag-cell{line-height:28px!important;padding-top:0!important;padding-bottom:0!important;display:flex;align-items:center;justify-content:center;font-weight:400}.report-period-heatmap .ag-header,.report-period-heatmap .ag-header-cell,.report-period-heatmap .ag-header-cell-label,.report-period-heatmap .ag-header-cell-text{font-family:Source Sans\ 3,Source Sans Pro,Segoe UI,Arial,sans-serif!important;font-weight:600!important;font-size:16px!important}.report-period-heatmap .ag-cell:first-child{font-family:Source Sans\ 3,Source Sans Pro,Segoe UI,Arial,sans-serif!important;font-weight:400!important;font-size:14px!important}.report-period-heatmap .ag-header-cell-label{justify-content:center!important;text-align:center!important;width:100%}.report-period-heatmap .ag-header-cell-text{text-align:center!important;white-space:pre-line!important;line-height:1.2!important;width:100%}.sla-custom-tooltip{padding:8px 12px;font-size:15px;font-family:Roobert-Regular,Inter,Segoe UI,Arial,sans-serif;background:hsla(0,0%,100%,.98);color:#181d1f;border:1px solid #d2d6db;border-radius:8px;box-shadow:0 4px 24px rgba(0,0,0,.12),0 1.5px 5px rgba(0,0,0,.08);white-space:pre-line;pointer-events:none;line-height:1.6;z-index:10000;max-width:520px}.sla-custom-tooltip b{font-family:Roobert-Semi-Bold,Roobert-Regular,Inter,Segoe UI,Arial,sans-serif;font-weight:600}.sla-custom-tooltip__total{padding:5px;font-size:12px}.sla-custom-tooltip__pad4{display:inline-block;width:1.6em}.sla-custom-tooltip__indent{padding-left:4.5em}.sla-custom-tooltip__spacer{height:.5em}.sla-custom-tooltip__hint{font-style:italic;opacity:.85}.report-overlay{position:fixed;inset:0;z-index:1050;display:flex;align-items:center;justify-content:center;padding:1.5rem;background:rgba(49,51,63,.6)}.report-overlay__dialog{display:flex;flex-direction:column;background:#fff;border-radius:.5rem;box-shadow:0 .25rem 1.25rem rgba(49,51,63,.28);overflow:hidden;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif;color:#31333f;max-height:min(85vh,900px)}.report-overlay__dialog--lg{width:min(1152px,92vw)}.report-overlay__dialog--md{width:min(720px,92vw);max-height:min(85vh,800px)}.report-overlay__header{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:1rem 1.5rem;border-bottom:1px solid #d6d9e0;flex-shrink:0}.report-overlay__title{margin:0;font-family:Roobert-Semi-Bold,Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-size:1.25rem;font-weight:600;line-height:1.3;color:#31333f}.report-overlay__close{border:none;background:transparent;color:#31333f;opacity:.55;font-size:1.75rem;line-height:1;padding:0 .15rem;cursor:pointer}.report-overlay__close:hover{opacity:1}.report-overlay__body{padding:1.25rem 1.5rem 1.75rem;overflow:auto;font-size:1rem;line-height:1.6}.report-overlay__body p{margin:0 0 1rem;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important}.report-overlay__body p:last-child{margin-bottom:0}.report-overlay__body strong{font-family:Roobert-Semi-Bold,Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-weight:600}.report-overlay__body em{font-style:italic}.sla-management-page{padding:7rem 7rem 2rem;background:#fff;min-height:100%}.sla-management-page,.sla-management-page :not([class^=ag-icon]):not([class*=ag-]):not(.custom-title):not(.custom-chart-title){font-family:Roobert-Regular,Segoe UI,Arial,sans-serif}.sla-management-page .header-container{display:flex;justify-content:space-between;align-items:flex-start;width:100%;padding:0;margin-top:0;margin-bottom:.5rem}.sla-management-page .custom-title{margin:0;font-family:HW-Cigars-Regular,Georgia,serif!important;font-weight:600!important;font-size:45px!important;line-height:1.1;letter-spacing:0;font-synthesis:none}.sla-management-page .custom-header-text{font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-weight:400!important;font-size:14px!important;color:#747678;opacity:.6;white-space:nowrap;text-align:right;margin:0;padding-top:.35em;line-height:1.1}.sla-management-page .info-row{display:flex;justify-content:flex-end;margin:2.75rem 1.3rem 2.75rem}.sla-management-page .info-btn{border:none;background:transparent;color:#31333f;opacity:.6;font-size:1.35rem;line-height:1;padding:2px 4px}.sla-management-page .info-btn:hover{opacity:1}.sla-management-page .alert,.sla-management-page .text-muted{font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important}.sla-management-page .sla-notes-dialog__body{display:flex;flex-direction:column;gap:.75rem}.sla-management-page .sla-notes-dialog__meta{margin:0;font-size:.9rem}.sla-management-page .sla-notes-dialog__list{list-style:none;margin:0;padding:0;max-height:320px;overflow:auto;border:1px solid #e6eaf1;border-radius:.5rem}.sla-management-page .sla-notes-dialog__item{padding:.75rem 1rem;border-bottom:1px solid #eef1f5}.sla-management-page .sla-notes-dialog__item:last-child{border-bottom:none}.sla-management-page .sla-notes-dialog__item-head{display:flex;justify-content:space-between;gap:1rem;margin-bottom:.35rem;font-size:.9rem}.sla-management-page .sla-notes-dialog__item-body{white-space:pre-wrap;line-height:1.45;font-size:.95rem}.sla-management-page .sla-notes-dialog__composer{margin-top:.25rem}.sla-management-page .sla-notes-dialog__textarea{width:100%;border:none;border-radius:.5rem;background:#e0f2fe;padding:.75rem;resize:vertical;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif;font-size:14px;color:#31333f}.sla-management-page .sla-notes-dialog__textarea:focus{outline:none;box-shadow:0 0 0 2px rgba(0,102,204,.35)}.sla-management-page .sla-notes-dialog__actions{display:flex;justify-content:space-between;align-items:center;margin-top:.5rem}.sla-management-page .sla-filters-block{margin:0 0 1.25rem}.sla-management-page .sla-mgmt-filters{padding:.25rem 1.5rem .5rem;margin:0;background:transparent;box-shadow:none;border:none}.sla-management-page .sla-filters-row{display:flex;flex-wrap:nowrap;gap:.75rem 1rem;align-items:flex-start;padding:0}.sla-management-page .sla-select{display:block;width:100%;height:38px;padding:0 .75rem;border:none;border-radius:.5rem;background-color:#e0f2fe;color:#31333f;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-size:15px;line-height:1.2;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8'%3E%3Cpath fill='%23545c66' d='M1 1l5 5 5-5'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 12px center;padding-right:2rem}.sla-management-page .sla-select:focus{outline:none;box-shadow:0 0 0 2px rgba(0,102,204,.35)}.sla-management-page .sla-radio-group{display:flex;flex-direction:column;gap:.4rem;padding-top:.15rem;min-height:38px;justify-content:center}.sla-management-page .sla-radio{display:flex;align-items:center;gap:.45rem;margin:0;font-family:Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-size:15px;color:#31333f;cursor:pointer}.sla-management-page .sla-radio input{accent-color:#06c;width:1.05rem;height:1.05rem;margin:0}.sla-management-page .selectbox-headers{font-family:Roobert-Semi-Bold,Roobert-Regular,Segoe UI,Arial,sans-serif!important;font-weight:800!important;font-size:16px!important;margin-bottom:.1rem!important;color:#181d1f;white-space:nowrap}@media (max-width:1200px){.sla-management-page .sla-filters-row{flex-wrap:wrap}}